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Customer Corner

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      Technical Support

Welcome to our on-line training and technical-support center. We strive to serve you better by providing the most efficient and easiest method for training your staff or to resolve a technical matter for which you have called us about. Please Note that you must be a part of a scheduled training or have been directed by our staff to use these options for access.


PDPM Video Playlist Guides

PDPM Documentation (PDF)

Understanding New Medicare ID's (pdf)

Guide to Reset Medicaid Password (pdf)

PBJ Resources, Links, Manuals, and Videos

Our new Revenue Cycle system Videos


     Option 1:  Teamviewer Remote Support

     Option 2:   Splashtop Remote Support

     Option 3:   Mac Splashtop Remote Support


If you are experiencing trouble connecting please contact us at 800-451-5351


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